Returns & Exchanges
At Bethesda International Gear Store, we stand by the quality of our products and offer a 30-day window for returns or exchanges on all items in original condition. We aim to make your shopping experience seamless by providing a straightforward process for resolving any issues with your order.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Securely pack the items in their original packaging, ensuring all tags are attached and the product is in unworn, resaleable condition.
- 3.Ship the Item
Print the prepaid shipping label provided via email and drop off your package at any authorized carrier location.
- 4.Receive Refund or Exchange
Once our warehouse inspects the returned goods, your refund will be processed to the original payment method or your replacement item will be shipped within 5-7 business days.
